AWS First Steps
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New feature

Amazon Connect Customer Global Resiliency now provides business users visibility into resiliency readiness across linked Regions

Amazon Connect Customer Global Resiliency adds a Global Resiliency page to the admin website, enabling administrators to review Region switch readiness centrally

Amazon Connect Customer Global Resiliency adds a Global Resiliency page to the console, centralizing cross-region readiness status and listing resources natively replicated for Global Resiliency. It shows each resource type as synced, unsynced, or requiring action, allowing direct association of resources like phone numbers and users not linked to traffic distribution groups. This overview lets administrators verify their resiliency position and confirm instance readiness for cross-region failover, available in all supported AWS regions.

Why it matters

This feature is for administrators using Amazon Connect Customer Global Resiliency, helping them verify and resolve Region switch readiness issues

Regions: Same as Amazon Connect Customer Global Resiliency

Read the original AWS announcement

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