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AWS End User Messaging now supports Dynamic Flows in WhatsApp

AWS End User Messaging now supports dynamic WhatsApp flows, enabling interactive experiences like appointment booking and surveys directly in chat

AWS End User Messaging supports dynamic flows on WhatsApp, enabling users to complete bookings, surveys, sign-ups, and transactions within chat. You can create flows using Meta's starter templates or customize from scratch, calling HTTPS endpoints on each screen to show live availability or deliver personalized steps. Manage these flows via the AWS End User Messaging Social console or API, defined in JSON schema and delivered using message templates. WhatsApp flows are available in all regions where End User Messaging Social is offered.

Why it matters

This update benefits developers and businesses aiming to create more interactive experiences with users through WhatsApp

Read the original AWS announcement

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